Fishers, IN Indy Exotic Detailing
Legal

Privacy Policy

Effective date: May 1, 2026 · Last updated: June 18, 2026

Arron Brewster, doing business as Indy Exotic Detailing ("we," "us," or "our"), operates the website at indyexoticdetailing.com. This Privacy Policy explains, in general terms, how we collect, use, share, and protect personal information in connection with our website, detailing services, dealer portal, and related business operations.

1. Information We Collect

We may collect information you provide directly, information created during the service process, and limited technical information generated when you use our website or portal. This may include:

  • Contact information - name, email address, phone number, and related communication details
  • Vehicle and service information - vehicle details, selected services, notes, condition information, appointment preferences, and service history
  • Business information - dealership or fleet contact details, location, account representatives, and service preferences
  • Transaction information - estimates, invoices, payment status, promo code usage, and related service records
  • Account and authentication information - information used to access the dealer portal or sign account documents
  • Electronic signature and agreement records - name, timestamp, IP address, browser/device information, and related acceptance records when agreements are signed electronically
  • Photographs and condition records - images, notes, and condition documentation created before, during, or after service
  • Website and device information - pages visited, general device/browser information, approximate location information, referral source, and similar analytics or security data

We do not intentionally collect sensitive personal information unless it is necessary for a specific service, legal record, safety issue, or business purpose. We do not collect or store payment card numbers. Payment card information is handled by third-party payment processors.

2. How We Use Information

We use personal information for ordinary business purposes, including to:

  • Respond to inquiries and communicate with clients
  • Schedule, perform, document, and follow up on services
  • Create estimates, invoices, receipts, and account records
  • Manage dealer, fleet, and portal access
  • Document vehicle condition and resolve questions or disputes
  • Send transactional messages, service updates, review requests, and other non-marketing communications
  • Improve our website, services, operations, and customer experience
  • Detect fraud, abuse, security issues, or unauthorized access
  • Comply with legal, tax, accounting, insurance, and dispute-resolution obligations

Automated and internal analysis: We may use software tools to help organize records, identify service patterns, estimate operational needs, or prepare internal recommendations. These tools support human review and business operations. We do not use automated analysis to make final legal, credit, employment, insurance, housing, or similarly significant decisions about consumers.

Marketing: We do not sell personal information for money. We may use non-identifying service photos, before/after images, reviews, or business updates for marketing unless you have opted out of future photo marketing use. We do not send marketing emails without consent or another legally permitted basis.

3. Legal Basis and Business Purposes

Where a legal basis is required, we process personal information because it is necessary to provide requested services, manage accounts, communicate with you, protect our business, comply with legal obligations, or pursue legitimate business interests that are not overridden by your rights.

4. Third-Party Service Providers

We use third-party providers to help operate the website and business. These may include providers for hosting, database storage, authentication, email delivery, analytics, payment processing, error monitoring, document handling, and internal business tools. Examples may include Supabase, Netlify, Resend, Square, Sentry, Google Analytics, and similar service providers.

These providers may process personal information on our behalf or as independent service providers under their own terms and privacy policies. We do not authorize them to use personal information for purposes unrelated to providing services to us, except as permitted by their applicable terms or law.

5. Payment Information

We may use third-party payment processors to issue invoices and process payments. Payment card data is handled by the payment processor and is not stored by us. We may receive limited payment-related information such as payment status, transaction identifiers, invoice records, and billing contact details.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. These may include encrypted connections, access controls, authentication tools, server-side credentials, and limited access to business records.

No method of transmission or storage is completely secure. We cannot guarantee absolute security, and you should avoid sending unnecessary sensitive information through website forms, email, or text.

7. Data Breach Notification

If a qualifying data breach occurs, we will provide notice as required by applicable law. For Indiana residents, notice will be provided consistent with Indiana's data breach notification requirements under Indiana Code 24-4.9, including any required notice to affected individuals and government authorities.

8. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including service delivery, business operations, legal compliance, tax and accounting records, insurance, security, and dispute resolution. Retention periods may vary depending on the type of record, account status, legal requirements, and business need.

We may retain service, transaction, agreement, and dispute-related records for several years where reasonably necessary. Photographs and condition records may be retained for documentation, operational, dispute-resolution, or marketing purposes unless deletion or opt-out is required by law or approved by us.

Deletion requests will be honored where required by applicable law, but certain records may be retained when needed for legal, tax, accounting, fraud prevention, contract, insurance, security, or dispute-resolution purposes.

9. Cookies and Tracking

We may use cookies, analytics, session storage, and similar technologies to operate the website, support authentication, understand website usage, improve services, and protect against abuse.

We may use Google Analytics or similar analytics tools to understand general website activity, such as pages visited, approximate region, device type, and referral source. We do not use analytics tools to collect payment card numbers or information intentionally submitted through forms.

We do not use advertising pixels for cross-site behavioral advertising, and we do not sell personal information for targeted advertising. Some browsers offer privacy controls or opt-out tools; availability and effect depend on the browser, device, and provider.

Do Not Track: Our site may not respond to browser Do Not Track signals. You can use browser controls, analytics opt-out tools, or privacy settings to limit certain types of tracking.

10. Your Rights and Choices

You may request access to, correction of, or deletion of personal information we maintain about you. You may also opt out of non-essential communications or future marketing use of photographs of your vehicle.

Depending on your state of residence and whether a specific privacy law applies to us at the time of your request, you may have additional rights, including the right to request a copy of personal data, correct inaccurate data, delete certain data, opt out of certain processing, or appeal a denied request. We will honor verifiable requests as required by applicable law.

To exercise privacy rights or submit a request, contact privacy@indyexoticdetailing.com. We may need to verify your identity before responding. We will respond within the timeframe required by applicable law or, where no specific law applies, within a reasonable time.

Photo opt-out: To opt out of future marketing use of photographs of your vehicle, submit a written request to privacy@indyexoticdetailing.com. Requests apply going forward within a reasonable time. We are not obligated to remove previously published materials where your identity is not reasonably apparent.

11. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us and we will take reasonable steps to delete it where required.

12. Business Transfers

If Indy Exotic Detailing is involved in a merger, acquisition, reorganization, asset sale, financing, or transfer of all or part of the business, personal information may be transferred as part of that transaction, subject to applicable law.

13. Changes to This Policy

We may update this Policy at any time by revising the "Last updated" date above. Continued use of our website or services after changes are posted means you accept the updated Policy to the extent permitted by law.

14. Governing Law

This Privacy Policy is governed by the laws of the State of Indiana, without regard to conflict of law provisions.

15. Contact Us

For privacy-related requests, use the dedicated privacy contact below. For general business inquiries, use our main business contact.